Manual Review Policy
For Recovery Tourism, manual review is a safety gate.
Manual review means a Recovery Tourism operator should check the issue before any action is taken. It does not mean a request will be accepted, routed, published, answered, escalated, or handled as medical, legal, insurance, travel, or emergency support.
Recovery Tourism does not provide medical advice, diagnosis, treatment, emergency support, legal advice, insurance advice, provider ranking, or a recommendation to use any specific provider.
When Manual Review Is Required
Manual review should happen before action on:
- AI edge cases;
- quote or lead requests;
- provider claim or correction submissions;
- provider opt-out or suppression requests;
- translation or language-support questions;
- phone or voice workflows;
- privacy or sensitive-information issues;
- sponsored, affiliate, referral, advertising, or paid-placement questions;
- public provider listing or directory-status questions;
- anything involving urgent symptoms, medical records, insurance IDs, passport images, diagnoses, prescriptions, procedure photos, or other sensitive information.
No Automatic Provider Routing
No automatic provider routing is approved by this page.
A visitor request should not be sent to a doctor, clinic, hospital, recovery stay, concierge, transportation provider, hotel recovery partner, sponsor, affiliate, or referral partner unless consent language, privacy handling, provider eligibility, disclosure language, and owner approvals are ready.
See the quote request consent.
AI Edge Cases
AI tools should answer only from approved public sources and should not answer from private provider research.
Manual review is required when an AI interaction involves medical concerns, emergency language, provider selection, private provider data, quote routing, translation accuracy, privacy, sensitive information, paid relationships, or unclear source evidence.
See the AI assistant notice.
Provider Claims, Corrections, And Opt-Outs
Provider claim, correction, and opt-out requests should be reviewed separately from paid placement, sponsorship, referral relationships, sales contact, or future public profile upgrades.
Use the provider claim/update page and provider opt-out page for the current public paths.
A correction request is not a recommendation, public listing approval, sponsored profile, referral relationship, or public page.
Language, Phone, And Voice
Translation, multilingual AI, phone or voice workflows, call transcripts, and language-support questions should go to manual review before any action is taken.
No phone or voice workflow is live yet.
See the language and translation notice.
Privacy And Sensitive Information
Manual review should block or redirect requests that contain medical records, lab results, prescriptions, procedure photos, diagnosis documents, insurance IDs, passport images, Social Security numbers, urgent medical concerns, or full health histories.
No Emergency Support
No emergency support.
Do not use Recovery Tourism pages, AI tools, phone, voice, email, forms, or messaging tools for emergencies.
See the medical disclaimer and privacy policy.
Owner Approval Gates
Manual review does not replace double owner approval.
No provider outreach, provider phone call, sales contact, lead routing, contact automation, public provider listing, AI directory answer, live AI assistant, phone workflow, or voice workflow should happen until Recovery Tourism records:
- owner readiness approval;
- owner send/publish approval for the exact batch or workflow.